How to transfer already allocated Software NGFW credits from one CSP account to another
9440
Created On 09/22/21 10:34 AM - Last Modified 02/13/24 10:26 AM
Objective
To transfer already allocated Software NGFW credits between CSP accounts.
Environment
Software NGFW credits and VM`s
Procedure
1. Deactivate already provisioned VM`s in the source account
2. Delete deployment profile(s) in the source account
3. Transfer the credits to the destination account
4. Rebuild the VM`s in the destination account
Additional Information
User requirements:
1. User must have Credit Admin role
Support Portal User Role Matrix
2. The user must be a member of both source and the destination accounts
Note: if the destination account does not have any credit pools of the chosen type, the CSP will prompt you to create a new credit pool. The new credit pool will get a different ID.
See also
How to transfer already allocated Software NGFW credits from one CSP account to another
How to transfer Software NGFW Credit Pool ID from account to another
What are the criteria for Software NGFW Credits transfer