When do base images become available for download?
11065
Created On 11/25/22 11:36 AM - Last Modified 11/29/22 18:20 PM
Question
When do base software images become available for download?
Environment
- Palo Alto Firewalls or Panorama
- Supported PAN-OS
- Base software Images
Answer
Base images for a specific firewall or panorama become available for download when a product specific to that model type is registered.
Eg, When a M-100 Panorama is registered in the Support Portal, the M-100 base image will become available under Software Updates.
A prerequisite for the base image becoming available for download is a valid support license must be activated on that specific model product.
Eg, If several M-100 Panoramas are registered within the support portal but all the support licenses are expired, the base image will not be available for download.
Additional Information
How to download Software Updates, Dynamic Updates, Base Images, and Plugins
How to Register a Palo Alto Networks Device, Spare, or VM-Series Auth-Code