GlobalProtect Agent (App) Directory Structure on Apple MacOS
33341
Created On 11/09/19 00:11 AM - Last Modified 12/13/23 17:34 PM
Environment
- Apple MacOS
- GlobalProtect Agent (App) on MacOS
Resolution
- GlobalProtect Agent (App) important files are stored under following directories on MacOS:
/Applications/GlobalProtect.app/Contents/Resources
PanGPS (GP Service executable)PanGpHip & PangGpHipMP (GP HIP data collection executables)
gp_support.sh (script to collect GP Support logs
/Applications/GlobalProtect.app/Contents/MacOS
GlobalProtect (PanGPA executable equivalent on MacOS)
/Library/Application Support/PaloAltoNetworks/GlobalProtect/
PanPPAC_*.dat (Portal Prelogon Authentication Cookie)/Users/$USER/Library/Application Support/PaloAltoNetworks/GlobalProtect/
HIP_*.dat (Host Information Profile data files; e.g. HIP_AM_Report_v4.dat)PanPortalCfg_*.dat (Portal Configuration data file)
PanPUAC_*.dat (Portal User Authentication Cookie)
/Library/Logs/PaloAltoNetworks/GlobalProtect/
PanGPS.log (PanGPS log file)PanGpHip.log & PanGpHipMp.log (PanGpHip and PanGpHipMp log files)
PanGPInstall.log (GP .pkg install log file)
/Users/$USER/Library/Logs/PaloAltoNetworks/GlobalProtect/
PanGPA.log (PanGPA/GlobalProtect log file)/Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist
/Users/$USER/Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist
/Users/$USER/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist
/Users/$USER/Collect/ (GP Collect log files)
/Users/$USER/Collect/ (GP Collect log files)