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Why GlobalProtect Credential Provider (CP) is the default sign-... - Knowledge Base - Palo Alto Networks

Why GlobalProtect Credential Provider (CP) is the default sign-in option just after the GlobalProtect Install

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Created On 11/06/19 21:27 PM - Last Modified 10/30/24 00:55 AM


Question


Why GlobalProtect Credential Provider (CP) is the default sign-in option just after the GlobalProtect Install?

GlobalProtect CP is default sign-in option


Environment


  • Palo Alto Firewall.
  • PAN-OS 8.0 and above.
  • GlobalProtect App/Agent 4.0. and above.


Answer


SSO is widely deployed in Windows environment, therefore, GlobalProtect Credential Provider (CP) is the default sign-in option just after the GP installment. SSO will fail if GlobalProtect CP is not selected by default after installation.

  • The behavior is controlled by HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\IsGPCPFirstTime registry key which is set to 1 by default.

IsGPCPFirstTime=1 (Default)

  • After the first login, the HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\IsGPCPFirstTime registry key is automatically set to 0.

 

IsGPCPFirstTime=0 (After first login)


In case the GP CP does not need to be in the default selection immediately after installation, the HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\IsGPCPFirstTime registry key needs to be set to 0 immediately after GP installation. 

 



Additional Information


NOTE: If you don't need to use SSO, you can prevent the GlobalProtect Credential Provider deployment from the beginning by installing GlobalProtect via msiexec with the following option:
msiexec.exe /i GlobalProtect.msi use-sso no
Also, make sure GP Portal has Use Single Sign-on (Windows) set to No. If it's set to Yes, the Portal config will rewrite the user-sso registry to Yes and icon will show up in the Windows logon screen.

 

NOTE: Generally, changing the registry key is Windows OS function and can be achieved in different ways, please use the method that suits your environment.

NOTE: The show password icon (eye symbol) is not displayed in the password field with GPCP.



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