How to import GlobalProtect portal cert that is renewed by GoDaddy

How to import GlobalProtect portal cert that is renewed by GoDaddy

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Created On 04/16/19 18:58 PM - Last Modified 09/01/23 15:04 PM


Question


GlobalProtect portal certificate expired. How to import the renewed certificate that is send by GoDaddy?

Environment


  • Any Palo Alto firewall.
  • PAN-OS 8.0.x , 8.1.x , 9.1.x, 10.1.x, 10.2.x, or 11.0.x.

Answer


  1. Note the expiration date of certificates under GUI: Device > Certificate Management > Certificates. In the example below, the cert is expiring on 9th May 2019.
 
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  1. Login to GoDaddy website and go to Certificates section
 
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  1. Select the certificate and click on the download  Icon that you see in the below image
 
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  1. When you download the cert, select the Other option here and download the .crt format cert
 
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  1. On the firewall go to GUI : Device > Certificate > Import >
    1. Certificate Name: Give the exact name of the cert that you are renewing.
    2. Certificate file: Select the .crt certificate that you downloaded from the GoDaddy website.
    3. File format: Base64 Encoded Certificate (PEM).
    4. Click OK
 
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  1. Once you import it you will be able to see the new expiration date on the cert
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