How to License VM Panorama

• Migrate VM Panorama from EVAL to PRODUCTION
• Migrate VM Panorama instance from one server/host  to another
• Lost existing VM Panorama instance and need to build a new one 
• Getting an error message on VM Panorama: "Failed to install licenses. Model incompatible: feature model is PRA while the device model is PRA"

Make sure that your Panorama has been registered to Customer Support portal and has Support license: 

1.*How to register VM Panorama  (standalone)
*Provision Panorama serial number (using Software NGFW license)
2. How to activate Support auth code
3. In Panorama, perform the following steps:

Step 1:  Select Panorama > Setup > Management and edit the General Settings
Step 2:  Enter the Panorama Serial Number (included in the order fulfillment email) 
Step 3:  Click OK
 


Step 4:  After performing the above steps, a License Retrieval must be performed within Panorama in order to generate the Device Management license. If the Panorama is not internet-connected or if the license retrieval fails to generate the Device Management license, you will be unable to manage devices until it is generated. To generate the device management license in either scenario, please follow the steps described in the below document.

Activate/Retrieve a Firewall Management License when the Panorama Virtual Appliance is not Internet-connected.

If you encounter issues during the above process, please reach out to Support via an Admin Support case.