How to Activate Authorization Codes (Auth Codes)
165081
Created On 09/25/18 18:07 PM - Last Modified 07/01/21 17:43 PM
Symptom
The article describes how to activate auth (authorization) codes.
Environment
- Any PAN-OS.
- Palo Alto Firewall.
Resolution
To activate authorization codes:
- Login to Customer Support Portal with the account which owns the asset.
- Click on Assets > Devices.
- Find the device, click on the pencil icon (in Actions column).
- In the Pop up window, Select Activate Auth-Code. Enter the Authorization Code. Click the Agree and Submit button to accept the end user license agreement (EULA).
- In the Device License window, select Activate Auth Code.
- Click Activate Trial License.
- Select the trial licenses to activate.
- Click on the Agree and Submit button to accept the EULA and activate the trials.
- The trial licenses are added to the license table.
- To retrieve licenses on firewall, Login to the GUI and select Device > Licenses > Retrieve license keys from license server
Additional Information
Note1: Renewal auth codes do not need to be activated. Upon completion of renewals, the auth code is automatically activated on the associated device.
Note2: For a full list of other Support Portal User Documents, please click here:
Note3: For Manual License upload, Refer to How to Manually Upload License Keys.
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