Palo Alto Networks Knowledgebase: How to Activate Authorization Codes (Auth Codes)

How to Activate Authorization Codes (Auth Codes)

Created On 02/07/19 23:52 PM - Last Updated 02/07/19 23:53 PM
Device Management Initial Configuration Installation QoS Zone and DoS Protection

To activate authorization codes:

  1. Login to the Customer Support Portal (
  2. Verify the Current Account is the account which owns the asset.
    1. If not, click on the Change Account link and select the correct account.
  3. Click on the Assets tab.
    1. In the Devices table, find the device, click on the pencil icon (in the Actions column).
      edit asset.png
      1. In the Device License window,  select Activate Auth Code.
      2. Enter the auth code.
      3. Click the Agree and Submit button to accept the EULA and activate.
        activate licences.png
        To activate trial licenses:
    1. Click Activate Trial License.
    2. Select the trial licenses to activate.
    3. Click on the Agree and Submit button to accept the EULA and activate the trials.
    4. The trial licenses are added to the license table.
  4. To  retrieve licenses to firewal: 

        From the firewall select  Device tab> Licenses > Retrieve license keys from license server


See Also

For a full list of other Support Portal User Documents, please click here:

Customer Support Portal User Documents


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