How to Activate Authorization Codes (Auth Codes)

How to Activate Authorization Codes (Auth Codes)

Created On 09/25/18 18:07 PM - Last Modified 07/01/21 17:43 PM

The article describes how to activate auth (authorization) codes.

  • Any PAN-OS.
  • Palo Alto Firewall.


To activate authorization codes:

  1. Login to Customer Support Portal with the account which owns the asset. 
  2. Click on Assets > Devices.
  3. Find the device, click on the pencil icon (in Actions column). 
  1. In the Pop up window, Select Activate Auth-Code. Enter the Authorization Code. Click the Agree and Submit button to accept the end user license agreement (EULA).
activate licences.png
  1. In the Device License window,  select Activate Auth Code.
  2. Click Activate Trial License.
  3. Select the trial licenses to activate.
  4. Click on the Agree and Submit button to accept the EULA and activate the trials.
  5. The trial licenses are added to the license table.
  6. To  retrieve licenses on firewall, Login to the GUI and select  Device > Licenses > Retrieve license keys from license server


Additional Information
Note1: Renewal auth codes do not need to be activated. Upon completion of renewals, the auth code is automatically activated on the associated device.
Note2: For a full list of other Support Portal User Documents, please click here:
Note3: For Manual License upload, Refer to How to Manually Upload License Keys.

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