Assigning an Interface with a DHCP IP Address as the Portal/Gateway GlobalProtect IP
34509
Created On 09/25/18 17:39 PM - Last Modified 02/05/25 21:34 PM
Symptom
- Interface is enabled with DHCP to receive the IP Address.
- This interface is used for GlobalProtect Portal/Gateway.
- When trying to select the IP address for portal/Gateway, it does not display the IP address used on the interface.
Environment
- Palo Alto Firewalls
- PAN-OS 9.0 and above
- GlobalProtect (GP) Portal
- GlobalProtect (GP) Gateway
Cause
- When the DHCP is renewed and a different IP address is assigned to the interface, the configuration of Portal/Gateway will become invalid.
- To prevent this, the GP Portal/Gateway displays the IP address as "None" when the DHCP interface is used.
Resolution
- This is expected behavior when an interface is set to DHCP.
- The DHCP interface can be selected to be used by GlobalProtect Portal and/or Gateway, but the IP address remains as None.
- The dataplane will automatically use the dynamically assigned IP address of that interface when the user connects.
- Below is a screenshot displaying the option of None in the dropdown selection for ethernet1/1 IP address as it uses DHCP.
GUI: Networks > GlobalProtect > Gateways > Select your Gateway > General