Why am I seeing Global Protect prompt a pop-up asking to Filter Network Content on MacOSx Catalina
26315
Created On 06/13/20 01:25 AM - Last Modified 06/15/20 20:58 PM
Symptom
When a user tries to connect to the GlobalProtect Gateway on MacOSx Catalina, they see a pop-up prompt asking to allow or Don't allow Filter Network Content.
Environment
- MacOSx Catalina 10.15
- GlobalProtect Client 5.1
- GlobalProtect Client 5.0
Cause
If system administrator has enabled "Enforce GlobalProtect Connections for Network Access" feature in app settings, client will prompt the pop-up.
Resolution
- If "Enforce GlobalProtect Connections for Network Access" is enabled on GP client, it will prompt with a pop-up window asking to allow Filter Network Content.
- Users must click Allow on the prompt, or the Enforce GlobalProtect Connections for Network Access feature will not work and the GlobalProtect connections for network access cannot be enforced.
- This pop-up prompt will appear until you select Allow.
Additional Information
Admin Guide Page 31