Push to the Firewall fails with status 'none' and error details 'no details'
9440
Created On 07/11/22 08:00 AM - Last Modified 01/06/23 03:45 AM
Symptom
- Commit to the panorama succeeds, but push to the device fails with status 'none' and error message as 'no details'.
- Netstat connection on port 3978 shows established.
- Firewall status is seen to be connected under GUI: Panorama > Managed Devices > Summary
- Below is the error message observed while performing push to the device.
Environment
- Panorama and Firewall Deployed on VM
- Firewall managed by Panorama
- Supported PAN-OS.
Cause
- VM series plugin on the firewall is greater than VM series plugin on Panorama
- The error message is seen in the configd.log file (less mp-log configd.log)
Error: pan_commitall_tpl_task_func(pan_ops_cms.c:2391): Plugin version in the device is greater than the version present in tpl config.