How to Check whether your Device Has a Trusted Platform Module (TPM) Chip?

How to Check whether your Device Has a Trusted Platform Module (TPM) Chip?

37725
Created On 04/27/22 14:52 PM - Last Modified 04/05/23 10:05 AM


Objective


The Objective of this Article is to Verify whether your device has TPM chip installed before you start with Disk Encryption using Cortex XDR.

Environment


  • Cortex XDR Agent 7.X.X
  • Windows operating system


Procedure


How to check if TPM is present on Windows PC.

Method 1: Check if PC has TPM Using TPM Management Tool

  1. Press Windows + R to open the Run dialog window. Type tpm.msc into it and press Enter.
  2. This opens the built-in utility – Trusted Platform Module (TPM) Management. If TPM is installed, you can see the Status and TPM Manufacturer Information about the TPM in the PC. 

In the example below, the status is: “The TPM is ready to use” and the TPM Manufacturer Information showing version 2.0

TPM.msc consoleMethod 2: Check if PC has TPM Using Device Manager
Open the Device Manager and look for a node called “Security devices“. Expand it and see if it has a “Trusted Platform Module” listed.



 

Method 3: Check if PC has TPM Using Command prompt

Open the elevated Command Prompt and run the following command:

wmic /namespace:\\root\cimv2\security\microsofttpm path win32_tpm get * /format:textvaluelist.xsl


TPM Enabled Status check


Method 4: Enter into UEFI/BIOS to Check if Your PC has TPM

If you’re unable to find any TPM on your PC using the above methods, it’s possible that the TPM is disabled in the UEFI/BIOS firmware level. To check for this, follow below steps.

  1. Restart your PC into the UEFI / BIOS screen. 
  2. Navigate to the Security tab or the Advanced tab, look for a setting called “TPM Support“, “Security Chip“, “TPM Security” or something similar to that. Make sure it’s enabled.


Additional Information


For more information, refer: Disk Encryption

Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000oNjECAU&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Choose Language