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How To View Commit Failure details within Prisma Access (Panora... - Knowledge Base - Palo Alto Networks

How To View Commit Failure details within Prisma Access (Panorama Managed)

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Created On 09/29/21 14:30 PM - Last Modified 05/06/22 20:25 PM


Objective


To identify commit failure details within the Prisma Access environment

Environment


  • Panorama Managed Prisma Access. 
  • Any Supported PAN-OS version.


Procedure


From Panorama GUI:

  1. Click Tasks in the Lower Right of the Web UI to open the Task Manager
  2. Click the Commit All associated with the Component being pushed to, this will open further details
    1. image.png
  3. Click commit failed to display the Last Push State
    1. image.png
    2. image.png
 

To retrieve a more detailed view per device:

  1. Log Into the CLI of the Panorama
  2. Retrieve the Job ID from CLI the command show jobs all can be used
  3. Run  debug plugins cloud_services prisma-access get-job-result jobid <jobid>

image.png
 
 


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