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Push from Panorama to the Firewall fails with the error - 'arti... - Knowledge Base - Palo Alto Networks

Push from Panorama to the Firewall fails with the error - 'artificial-intelligence' is not a valid reference

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Created On 07/13/23 09:18 AM - Last Modified 08/19/24 22:36 PM


Symptom


  • Push from the Panorama to the Firewalls fails.
  • The error which causes the commit failure is as follows :-
profiles -> url-filtering -> XXXX -> alert 'artificial-intelligence' is not a valid reference
profiles -> url-filtering -> XXXX -> alert is invalid

 


Environment


  • Palo Alto Networks Firewall managed by Panorama
  • Configuration push from Panorama to the Firewall
  • Panorama with content version 8727 or later
  • Firewalls with content version lower than 8727


Cause


  1. This issue is caused by the introduction of a new url category "artificial-intelligence" in the content version 8727.
  2. If the Panorama has a content version of 8727 or later installed while the Firewall has a content version lower than 8727, the Push from the Panorama to the Firewall will fail due to this new url category.


Resolution


  1. Update the content version on the affected Firewalls to 8727 or later releases
  2. Perform the config push again.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kIGeCAM&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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