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Mismatch in Failed Alerts in Prisma Cloud Compliance Overview p... - Knowledge Base - Palo Alto Networks

Mismatch in Failed Alerts in Prisma Cloud Compliance Overview page

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Created On 10/20/23 04:46 AM - Last Modified 10/20/23 04:49 AM


Symptom


Example
  • After visiting Compliance Overview, a random Compliance Standard and Failed is selected

  • A Random Asset is selected (cf-templates-pc3tpb380cqp-us-east-1 in our case)

  • It shows 1 Low Alert and 0 other Alerts
  • However, once we click on the Low Alert, it shows 2 Low Alerts + 1 Medium Alert


Environment


  • Prisma Cloud


Cause


  • The Asset Sidecar that opens when you click on the Asset name or Alert Count is unrelated to Compliance in any way
  • When calling the Endpoint (On Asset Inventory page), we are passing an additional filter of Compliance Standard
  • However, when you click on the Resource name, it gets all the details for that Resource without any filters


Resolution


  • This is expected as per current design


Additional Information




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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008VV5CAM&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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