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Requirements for M-600 to have 5000 managed devices - Knowledge Base - Palo Alto Networks

Requirements for M-600 to have 5000 managed devices

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Created On 02/27/19 04:37 AM - Last Modified 02/05/25 01:22 AM


Symptom


With the new enhancement in PAN-OS 9.0, specific Panorama platforms can manage up to 5,000 devices. This article is specifically for the M-600 platform.

Environment


  • M-600 (Panorama)
  • PAN-OS 9.0


Cause


Without meeting the proper requirements, the following error can be seen: 
admin@Panorama> configure
Entering configuration mode
[edit]
admin@Panorama# set mgt-config devices 00500000123

Server error :  00500000123  is invalid. Maximum number of managed devices reached
Note: This error can also be seen if the proper Device Management license has not been applied.


Resolution


Steps to settings up the M-600 appliance to manage up to 5,000 firewalls can be found here.

Chart from the Panorama Administrator's Guide, section Increased Device Management Capacity Requirements
RequirementM-Series Appliance
ModelM-600
Panorama ModeManagement Only
System Disk240 GB SSD
Cores28 (hyperthreaded)
Memory256 GB
Log CollectionLocal log collection is not supported.
See Deploy Panorama with Dedicated Log Collectors to set up log collection.
Logging and ReportingEnable the Use Panorama Data for Pre-Defined Reports settings (Panorama > Setup > Management > Logging and Reporting Settings > Log Export and Reporting)
 
Key requirements to check:
  • The model, software version, and system-mode, and licensed-device-capacity are verified by the following command:
admin@Lab80-154-M-600> show system info

hostname: Lab80-154-M-600
...
model: M-600
serial: 017507000555
cloud-mode: non-cloud
sw-version: 9.0.0
app-version: 8127-5316
app-release-date: 2019/02/23 08:26:17 PST
av-version: 2900-3410
av-release-date: 2019/02/25 04:00:18 PST
wf-private-version: 0
wf-private-release-date: unknown
url-db: paloaltonetworks
wildfire-version: 0
wildfire-release-date:
logdb-version: 9.0.10
platform-family: m
system-mode: management-only
operational-mode: normal
licensed-device-capacity: 5000
 
  • The Device Management License is installed and specified up to 1000 devices
admin@Lab80-154-M-600> request license info
...
License entry:
Feature: Device Management License
Description: Device management license to manage up to 1000 devices
Serial: 017507000555
Issued: November 16, 2018
Expires: Never
Expired?: no
PANW sales representative will be able to assist in obtaining the correct Panorama device management license
License SKU:  PAN-M-600-P-1K
Note: Although the description states 1,000 devices can be managed, the M-600 can still manage up to 5,000 devices.
This is as of 9.0.0 base release.


Additional Information


Additional documentation:

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