PA-VM deployed on Nutanix is stuck on bootloader
9956
Created On 03/18/20 15:50 PM - Last Modified 04/03/20 23:13 PM
Symptom
- VM-Series stuck on bootloader (slow boot) after install on Nutanix AHV
- Access Console during VM boot(powerOn)
Environment
- Platform: PAN-OS
- PAN-OS: 9.0.0
- Deployment: VM-Series
Cause
- Nutanix does not automatically add serial port during deployment
Resolution
- Add a serial interface to the VM via following commands:
a. Turn off the VM.
b. SSH to one of the CVMs (Controller VMs) in the AHV cluster.
c. Run the following command to add the serial port to the VM:
b. SSH to one of the CVMs (Controller VMs) in the AHV cluster.
c. Run the following command to add the serial port to the VM:
acli vm.serial_port_create <vm_name> type=kServer index=0
“Replace <vm_name> with the name of the VM”