Unable to download base image and updates for Virtual Panorama
13238
Created On 08/02/19 13:09 PM - Last Modified 06/08/23 14:01 PM
Question
How to download base image and updates for Virtual Panorama ?
Environment
VM Panorama
Answer
- Applicable to the following hypervisors:
- ESXi
- KVM
- Citrix SDX
- Nutanix
- Hyper-V
- OpenStack
Prerequisites for the system to allow you access to the Panorama base image (ova file):
I. Virtual Panorama serial number must be registered in the Customer Support Portal:
HOW TO REGISTER A PALO ALTO NETWORKS DEVICE, SPARE, OR VM-SERIES AUTH-CODE
II. Valid support is applied on the Panorama serial number:
HOW TO ACTIVATE AUTHORIZATION CODES (AUTH CODES)
How to download the base image and update OS:
1. CSP>Updates>Software updates>Panorama Base images > download the required PANOS x.0 base image
2. CSP> Updates> Software updates> Panorama updates > upgrade to the required PANOS x.0x
Additional Information
Note: there are no Azure Base images in CSP. These are only available from the Azure Marketplace:
1. Authenticate & navigate manually to : https://portal.azure.com/.
2. Search for "Palo Alto Networks" in the search bar or "Palo Alto Networks Panorama" specifically.