How to use BPA functionality

How to use BPA functionality

Created On 11/19/18 10:24 AM - Last Modified 07/07/21 16:38 PM

How to access the Self-Service Best Practice Assessment on the Customer Support Portal

Only users with the BPA User role can run Best Practice Assessments (BPA).  To get the BPA Role, ask a Super User to assign you the  BPA User role in the Customer Support Portal.

From the Support Home screen, go to Members > Manage Users.

Click kabab and Edit User to edit the user to assign the BPA User role.

 Select BPA User role and click Update User.

Generating a Best Practice Assessment on the Customer Support Portal

The user will now be able to log in to Customer Support Portal and access Self-Service BPA.  Go to Tools > Best Practice Assessment.  This page lists previously generated BPAs.  To generate a new BPA, click button  +Generate New BPA.

Now, either drag and drop or browse to find a TGZ Tech Support File. For information on generating Tech Support Files, refer to How to Generate and Upload a Tech Support File Using the Webgui and CLI.
User-added image  

Now, map each zone to the area of architecture.  This can be done either by dragging and dropping the architectural value from the right-hand side to the correct zone, using the dropdown on the Classification column to select the correct value, or using the multi-select option checkbox on the right to select multiple zones that all will have the same architectural classification value.  Once all of the zones are selected, click on the value from the list on the right-hand side.
User-added image
You now have the option to go back and review your selections.  Or, click button Generate & Download Report to create the Best Practice Assessment.
CSP displays the executive summary.  A detailed HTML report will automatically download to your computer, completing the BPA process.  CSP also provides an option to print the executive summary to a PDF on the summary page.

Additional Information
For any additional questions or queries regarding the use of the BPA Tool engage the BPA Team via

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