Palo Alto Networks Knowledgebase: User-IP Mappings Not Redistributed from Collector

User-IP Mappings Not Redistributed from Collector

Created On 09/26/18 13:55 PM - Last Updated 02/07/19 23:39 PM


A Palo Alto Networks firewall running PAN-OS 5.0.x can be configured to act as a User-ID Agent to share collected user mapping and group mapping information to other Palo Alto Networks devices. However, when a Palo Alto Networks firewall is configured as a User-ID Collector, the mappings received from User-ID Agents are not redistributed to the other Palo Alto Networks devices.



The User-ID Collector redistributes only mappings that are collected locally by the User Mapping (Agentless User-ID) feature. User-IP mappings collected from User-ID Agents installed on Windows servers and from terminal server agents are not redistributed.


To configure User Mapping from the WebGUI, go to Device > User Identification > User Mapping

Note: The User-ID Collector should have User-ID Service enabled under an Interface Management (Network > Network Profiles > Interface Mgmt) profile.


owner: sdarapuneni

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