Palo Alto Networks Knowledgebase: How to Submit a Miscategorized URL for PAN-DB

How to Submit a Miscategorized URL for PAN-DB

Created On 02/07/19 23:48 PM - Last Updated 02/07/19 23:48 PM


If a URL has been miscategorized, a change request can be submitted, as shown in the PAN-OS versions below:


  1. From the device WebGUI, the URL filtering log details has a link to request a categorization change:

    request url recategorization.png
    From here, fill out the form with the new suggested category, any applicable comments, and an email address for notifications:
    Request Change.jpg
  2. The following Palo Alto Networks Support site can also be used to test the categorization of a URL, and to submit a change request if the URL is categorized incorrectly:
  3. For customers with a large number of change requests, bulk submissions can be made through the Palo Alto Networks URL Filtering - Bulk Change Request Note: Please be sure to follow the instructions, as a strict file format must be followed for best results.

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