How to Submit change for a miscategorized URL in PAN-DB
89911
Created On 09/26/18 13:48 PM - Last Modified 04/13/23 09:12 AM
Symptom
- URL Verdict is miscategorized
Environment
- PAN-OS
- URL Filtering
- Advance URL Filtering
Cause
Sometimes a URL is miscategorized and needs to be reanalysis the category.
Resolution
You can submit the URL categorization in many ways as explained below.
Quick Submission Links
Submit Recategorization Request Online
Submit a Bulk Recategorization Request Online
To Submit Online
- Go to https://urlfiltering.paloaltonetworks.com/ and search for the domain/URL you would like to request recategorization.
- Review results and click on the “Request a Change” link
- Fill in the Change a Site Request with a suggestion of a new category or categories, your contact email, and a short explanation of why you believe this categorization is appropriate. After the manual review is completed, a report will be sent to the email address you used here.
To submit a bulk request online
- Large number of recategorizations need to be submitted via Palo Alto Networks URL Filtering - Bulk Change Request
Note: Please follow the instructions, as a strict file format must be followed for the best results.
To submit from Panorama or Palo Alto Firewall
- From Panorama/Firewall GUI: Monitor > URL Filtering
- Locate the URL/domain which you want re-categorized; click the detailed log view icon
- Scroll down to the Details box, and at the bottom, click “Request Categorization Change.”
- If we cannot see the 'Request Categorization Change' in the URL filtering log, please check the license and re-fetch the license if need be.
- Fill in the box with the requested details, Click Send
Note: After the manual review is completed, a report will be sent to the email address you used.
Additional Information
Link to TechDoc Request to Change the Category for a URL.