Admin-Admin Does Not Work After Factory Reset
201325
Created On 09/26/18 13:47 PM - Last Modified 02/07/19 23:44 PM
Resolution
Issue:
The Admin/Admin UserID/Password combination is not working after a factory reset.
Resolution:
After a factory reset, the CLI console prompt transitions through following prompts on a PA-500 before it is ready to accept admin/admin login:
1. 500 login:
2. PA-HDF login:
3. PA-500 login:
It is at prompt #3 (need to hit enter to check if the prompt changed), that the device is ready to accept the admin/admin username/password to allow login.
owner: achitwadgi
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