GlobalProtect Client Error: Failed to SetDoc. Message: errors getting GlobalProtect config
The GlobalProtect client cannot connect to the GlobalProtect Portal. The following error appears in the GPS (GlobalProtect Services) log:
failed to SetDoc. Message: errors getting GlobalProtect config
The error is caused due to user/group-based restrictions under Portal > Client Configuration > User/User Group.
GlobalProtect cannot associate the GlobalProtect user with the configured user/group. This can occur when the user is not a member of the specified group or when there is a malfunction (for example, syntax error) in the group mapping configuration.
Check the group mapping configuration and make sure the user is a part of a specified group.