Symptom Information regarding GlobalProtect (GP) licenses.
Environment
Palo Alto Firewalls
GlobalProtect License
Note: Starting from PAN-OS 7.0, The Global Protect Portal License is no longer required and has been discontinued. The GlobalProtect Gateway license is required for the more advanced features of GlobalProtect.
Resolution
If you want to use GlobalProtect to provide a secure remote access or virtual private network (VPN) solution via single or multiple internal/external gateways, you do not need any GlobalProtect licenses. However, to use some of the more advanced features (such as HIP checks and associated content updates, support for the GlobalProtect mobile app, or IPv6 support) you must purchase an annual GlobalProtect subscription.
This license must be installed on each firewall running a gateway(s) that:
Performs HIP checks
Supports the GlobalProtect app for mobile endpoints
Supports the GlobalProtect app for Linux endpoints
Provides IPv6 connections
Split tunnel traffic based on the destination domain, application process name, DNS, or HTTP/HTTPS video streaming application.
For GlobalProtect Clientless VPN, you must also install a GlobalProtect subscription on the firewall that hosts the Clientless VPN from the GlobalProtect portal. You also need the GlobalProtect Clientless VPN dynamic updates to use this feature.
Note: High Availability deployment of the portal and gateway requires identical licenses to be installed on both devices.
Additional Information
Please contact your authorized reseller or Palo Alto Networks Sales Representative for purchasing licenses. To identify an authorized reseller in your region, please fill in the brief form.