How to Configure replacement WildFire appliance after RMA

Replace a Wildfire WF-500 appliance with an RMAd device.

• Wildfire appliance WF-500
• RMA

1. First save a current running config on the old WF-500:

admin@WF-500> configure
admin@WF-500# save config to backup-running-config.xml

2. Then, export this configuration using SCP or TFTP:

admin@WF-500> scp export configuration from backup-running-config.xml to
<value> Destination (username@host:path)

3. Upgrade / Downgrade the New WF appliance to the required software version if it is different than the old device.

• Refer to Upgrade A Wildfire Appliance

4. Import the configuration backup file into the new WF-500 using SCP or TFTP:

admin@WF-500> scp import configuration from username@host:path/backup-running-config.xml

5. Once the configuration backup is imported, load it:

admin@WF-500> configure
admin@WF-500# load config from backup-running-config.xml

6. Once the configuration is loaded successfully, commit locally:

admin@WF-500> configure
admin@WF-500# commit force

7. Remove old WF-500 from Panorama.

• Navigate to Panorama > Managed Wildfire Appliances > Remove.

8. Transfer the licenses from the old to the new device.

• Refer to How to Transfer PA Series License to a New Device

9. Now deploy the RMA Wildfire appliance similarly as a new device, with Panorama. 

• Refer to Add Standalone Wildfire Appliances To Manage With Panorama

10. Verify that the replacement WF-500 is now connected to Panorama.

• Push from Panorama to this device, and ensure the configuration is in sync.

• It is not possible to transfer the old log and the history from the old WF-500 appliance.
• It is not possible to transfer the old physical disk to the new WF-500 appliance.
• "request wf-content upgrade install version" needs to be run when configuring a brand new WF-500. It is expected that this job can take up to 2+ hours to complete.
• If Wildfire appliance is part of a Cluster in Panorama, Refer to Panorama  Managed Wildfire Clusters.