How to Generate a Tech Support File via CLI

How to Generate a Tech Support File via CLI

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Created On 04/20/22 09:46 AM - Last Modified 03/02/25 21:25 PM


Objective


How do you generate a Tech Support File via CLI?

Environment


  • Any Firewall
  • Any Panorama
  • Any PanOS version

Procedure


 

  1. Login to the CLI of your device. 
  2. Run the command 
    > request tech-support dump
  3. Track the progress using: 
    > show jobs all 
or 
> show jobs id <job id>
  4. Download from GUI: Device > Support > Tech Support File > Download Tech Support File or if the GUI is not accessible please contact TAC support to export the file from the root to an external location.

Additional Information


How to Generate and Upload Tech Support File from WebUI and CLI
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