验证线路卡故障的命令。
21459
Created On 02/15/22 22:20 PM - Last Modified 03/02/23 02:24 AM
Symptom
线卡问题可能导致firewall到 ：
- 意外重启以尝试恢复
- 转到非功能状态
- 重启进入维护模式
> show chassis status
Slot Component Card Status Config Status Disabled
1 PA-7000-20G-NPC Up Success
2 PA-7000-20G-NPC Failure None <=======
3 empty
4 PA-7050-SMC Up Success
5 empty
6 PA-7000-20GQ-NPC Up Success
7 PA-7000-20GQ-NPC Up Success
8 PA-7000-LPC Up Success
--------------------------------------------------------------------------------
Chassis autocommit ready : True
Inserted slots : 1 2 4 6 7 8
Powered slots : 1 4 6 7 8
Config ready slots : 1 4 6 7 8
Config done slots : 1 4 6 7 8
Traffic enabled slots : 1 6 7
>show chassis power
Slot Component Card Status Power (w)
1 PA-7000-20G-NPC Up 350
2 PA-7000-20G-NPC Failure <==========
3 empty
4 PA-7050-SMC Up 300
5 empty
6 PA-7000-20GQ-NPC Up 350
7 PA-7000-20GQ-NPC Up 350
8 PA-7000-LPC Up 300
FANTRAY1 PA-7050-FANTRAY Present 175
FANTRAY2 PA-7050-FANTRAY Present 175
PS1 CAR2548FPBCXZ03A OK 2500 (+)
PS2 CAR2548FPBCXZ03A OK 2500 (+)
PS3 CAR2548FPBCXZ03A OK 2500 (+)
PS4 CAR2548FPBCXZ03A OK 2500 (+)
Provided: 10000
Used: 2000
Remaining: 8000
可用于验证的其他命令包括：
> show chassis inventory
> show chassis status slot <s1-s8>Environment
- 帕洛阿尔托 7000 系列Firewall安装线路卡。
- 支持的PAN-OS.
Cause
线卡故障可能由以下原因引起：
- 特定插槽上的内部数据包路径监控失败
- 线卡故障
high general general 0 slot2: exiting because of path monitor failure
high general general 0 slot2-path_monitor: exiting because service missed too many heartbeats
critical general general 0 Internal packet path monitoring failure, restarting slot 2
Resolution
- 与支持团队一起开票以进行进一步调查。
- 收集以下命令的输出：
> show chassis power
> show chassis inventory
> show chassis status slot <slot number>
> show chassis status
- 生成技术支持文件并上传到案例