Firewall got disconnected from panorama after changing the license.
3216
Created On 05/26/23 18:52 PM - Last Modified 07/18/23 21:03 PM
Symptom
After changing the license of the VM firewall, serial number get changes and the firewall gets disconnect from the panorama.
Environment
- Panorama managed VM Firewalls
- PAN-OS 9.1
- License change
Cause
- When the license is changed, the serial number of the Firewall also gets changed.
- This causes the Firewall to disconnect from the panorama.
Resolution
- Replace the new serial number of the firewall from the old one in panorama CLI by running the below commands:
> replace device old <old serial number> new <new serial number>
> configure
# commit
# exit
- This is the same procedure as explained at How to Replace a Managed Firewall with a New Firewall on Panorama from the CLI