Unable to commit receiving "other administrators are holding device wide commit locks" error

20890

Created On 05/24/23 22:04 PM - Last Modified 09/12/23 21:29 PM

Initial Configuration

9.1

10.1

11.0

PAN-OS

Panorama

Strata

Symptom

Not able to commit the changes.

If "Automatically Acquire Commit Lock " is enabled, when multiple admins make changes to the firewall, the Commit Lock will be taken by the administrator.
If any of the admins try to do a partial commit, it will throw an error "Other administrators are holding device-wide commit locks."
This option is used to prevent collisions that can occur when two administrators are making changes at the same time.

Solution 1:

Perform full commit after previewing the changes to ensure changes done by other admin users are taken care of.

Solution 2:

Remove the commit lock via GUI. For more information on this check How to Remove Configuration Lock

Solution 3:

Remove the commit lock via CLI. First check which admins hold the commit lock using the below command:

> show commit-locks

If you are a superuser and you see commit locks from the CLI command above, they can be cleared using the below command.

> request commit-lock remove