URL Filtering Log : Grayware/Cryptocurrency categories not Reportable/Viewable from Panorama

• On Panorama, the URL filtering logs does not contains the "grayware" and the "cryptocurrency" URL categories.
• On firewalls, the logs are visible.

• Panorama or Log Collector.
• Supported PAN-OS
• Content Update.

1. “Grayware” and “Cryptocurrency" is supported on Content release version 8206 and above. Refer "New URL Filtering Categories "
2. Make sure that all devices (Panorama and Log Collectors) have the content package version which is greater than 8206.
3. To find the version of the content package on the Panorama and Log Collector, use "> show system info" The output must show the content package equal or greater than 8206. In the example below, the content version is OK as 8342 > 8206

> show system info

*truncated*
app-version: 8342-6396
app-release-date: 2020/11/10 18:19:59 UTC
av-version: 3530-4041
av-release-date: 2020/11/12 12:04:36 UTC
*truncated*
platform-family: m
system-mode: panorama
operational-mode: normal
device-certificate-status: None

4. The output below shows the content package need to be upgraded (8123 < 8206).

> show system info

*truncated*
app-version: 8123-5304
app-release-date: 2019/02/15 18:40:46 UTC
av-version: 2894-3404
av-release-date: 2019/02/19 12:04:43 UTC
*truncated*
platform-family: m
system-mode: Logger
operational-mode: normal

5. To resolve the issue, update the content package.

• How to Verify/Test URL Category in GUI
• URL Filtering Test Pages

• New URL Filtering Categories: Grayware and Cryptocurrency

• Upgrade Log Collectors When Panorama Is Internet-Connected
• Manage Software and Content Updates