How to fetch Cortex Data Lake license for PA-VM

How to fetch Cortex Data Lake license for PA-VM

7580
Created On 08/02/22 20:37 PM - Last Modified 04/22/24 07:41 AM


Objective


How to fetch Cortex Data Lake (CDL) license for PA-VM for release 10.1 or later

Environment


  • VM-Series Virtual Firewall (PA-VM)
  • PAN-OS 10.1 or later
  • Cortex Data Lake (CDL)


Procedure


  1. Make sure that your firewall has valid device-certificate
    > show device-certificate status
    If it shows as "not valid" check device-certificate
  2. After retrieving the latest license on the firewall check if your firewall was able to fetch the logging-service license: 
    > request license info
    ...
    License entry:
    Feature: Logging Service
    Description: Device Logging Service
  3. You are expected to see the below output for the following CLI:
    > request logging-service-forwarding status
    Logging Service Licensed: No
  4. Manually import the logging service license key in the CLI using:
     > request license install
    
    
    Please enter (copy and paste) your license key in one or more lines.
    Please <enter> twice to finish.
    

    Where you use the license key which you would retrieve manually from the customer portal (CSP) under Assets > Devices.
  5. You are then expected to see the below output for the following CLI:
    > request logging-service-forwarding status
    
    Logging Service Licensed: Yes
    


Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000Cr2jCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Choose Language