Validation error commit failed with application-status is invalid

Validation error commit failed with application-status is invalid

53467
Created On 10/29/20 15:51 PM - Last Modified 11/17/20 19:50 PM


Symptom


After Application and threat upgrade to 8333-6359 or 8334-6362
 
Details:
. Validation Error:
. vsys -> vsys1 -> application-status -> amazon-chime 'amazon-chime' is not a valid reference
. vsys -> vsys1 -> application-status is invalid
. Commit failed


Environment


  • PAN-OS
  • Dynamic updates


Cause


These were disabled from Panorama and the change was pushed to the FW prior to the upgrade:
  • amazon-chime-base
  • amazon-chime-conferencing
  • amazon-chime-instant-messaging
  • amazon-chime-screen-sharing


Resolution


  1. Enable the following applications on Panorama:
  • amazon-chime-base
  • amazon-chime-conferencing
  • amazon-chime-instant-messaging
  • amazon-chime-screen-sharing
  • under the device-group of the particular firewall.
  1. Commit that change on Panorama.
  2. Downgrade the firewall to same older version of content which is now installed on Panorama 8332-6358
  3. Push the config from panorama to firewall in order to enable those applications on firewall for pushed Panorama apps changes.
  4. Check under both Panorama > device-group which is related to firewall that you have those 5 apps enabled.
  5. Check under the local Firewall that you have those 5 apps enabled.

Now upgrading the content version to 8334-6362 or later contents on Panorama and firewall should no longer cause the validation errors related to amazon-chime app. 


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    https://knowledgebase.paloaltonetworks.com/kcsArticleDetail?id=kA14u000000HBP3&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkcsArticleDetail

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