Commit Failed when adding DHCP Relay "Can't get vr id(Module: dhcpd)"
31751
Created On 10/15/19 21:21 PM - Last Modified 01/15/24 14:52 PM
Symptom
When adding a new DHCP relay and using commit operation, it may fail with the error message "Can't get vr id(Module: dhcpd)"
- "show jobs id <number> command displays commit failure.
show jobs id 52
Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2019/10/15 14:06:08 14:06:08 52 Commit FIN FAIL 14:06:23
Warnings:Interface ethernet1/7 has no virtual-router configuration.
Details:Can't get vr id(Module: dhcpd)
Commit failed
- GUI operation indicating the same failure.
- MS Log indicating the same failure.
mp ms.log client dhcpd reported error: Can't get vr id(Module: dhcpd)
mp ms.log client dhcpd reported Phase 1 FAILED
mp ms.log client dhcpd reported error: config commit phase 1 aborted(Module: dhcpd)Environment
- PAN-OS 7.1 and above.
- Palo Alto Firewall.
Cause
The interface configured in the DHCP relay did not have an assigned Virtual Router.
Resolution
- Note down the interface displayed in the commit failure. In the above Example it is interface ethernet 1/7.
- Go to GUI: Network > Interfaces> ethernet > choose the interface mention on DHCP relay and assign the associated Virtual Router to the interface by selecting the drop-down selection under Virtual Router.
- Commit the changes.