GlobalProtect Commit Error: missing both client config and satellite config""

GlobalProtect Commit Error: missing both client config and satellite config""

17375
Created On 09/26/18 13:50 PM - Last Modified 06/01/23 02:58 AM


Resolution


Overview

GlobalProtect Portal configuration is required to provide configuration information to all GlobalProtect clients and/or GlobalProtect satellites (such as gateway information, certificates to be used for authentication or categories to be used for submitting host information).

 

Details

Configuring only the GlobalProtect Portal will not allow the commit to succeed if there is no Client Configuration or Satellite Configuration configured for the respective Portal Configuration resulting in the following error:

missing both client config and satellite config

(Module: sslvpn)

Commit failed

 

Hence, always ensure that at least any one of the configurations (Client or Satellite) is configured depending on the requirement for the commit to succeed.

Shown below is a sample Client Configuration:

imgone_1.png

Shown below is a sample Satellite Configuration:

imgtwo.PNG

 

Note: In scenarios where both Portal and Satellite configurations are present, accessing the GlobalProtect Portal (page https://<portal-IP>) will not display any data, as there is no Client Configuration present. The GlobalProtect Portal certificate warning might be seen if the trusted CA is not imported in the web-browser, but the GlobalProtect Portal login page will be not displayed.

 

See Also

GlobalProtect Configuration Tech Note

How to Configure GlobalProtect Satellite

Large Scale VPN (LSVPN) Deployment Guide

 

owner: gchandrasekaran



Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/kcsArticleDetail?id=kA10g000000Clsu&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkcsArticleDetail

Choose Language