Error message seen when trying to enable aggressive-cleaning on Panorama

Error message seen when trying to enable aggressive-cleaning on Panorama

12444
Created On 09/10/19 22:17 PM - Last Modified 08/28/20 20:44 PM


Symptom


  • Getting Server error : Failed to execute op command upon issuing the following command
debug software disk-usage aggressive-cleaning enable
  • tail mp-log dagger.log 
2019-09-09 09:46:40.166 -0700 Error:  dagger_opcmd(dagger_cfgagent.c:78): No handler for 'dagger_du.enable_aggr_clean'
2019-09-09 09:46:40.166 -0700 Error:  cfgagent_doop_callback(pan_cfgagent.c:553): Failed to handle op command for agent:
dagger
2019-09-09 10:21:23.210 -0700 OPCMD: handler "ha_show.all"
2019-09-09 12:50:01.670 -0700 OPCMD: handler "ha_show.all"
2019-09-09 12:50:25.264 -0700 OPCMD: handler "ha_show.all"
2019-09-09 13:10:49.528 -0700 OPCMD: handler "dagger_du.enable_aggr_clean"
2019-09-09 13:10:49.532 -0700 Error:  dagger_opcmd(dagger_cfgagent.c:78): No handler for 'dagger_du.enable_aggr_clean'
2019-09-09 13:10:49.532 -0700 Error:  cfgagent_doop_callback(pan_cfgagent.c:553): Failed to handle op command for agent:

 


Environment


Panorama 8.0.8

Cause


SW issue WF500-4995 and supportability
Fixed an issue on Panorama™ M-Series and WF-500 appliances where administrators were unable to run the "debug software disk-usage aggressive-cleaning enable" CLI command and resulted in the following error message: "Server error : Failed to execute op command"


Resolution


Upgrade to any preferred release post 8.1.9 for 8.1.x trunk and post 9.0.3 for 9.0.x trunk



Kindly reach out to support for which releases are preferred.


Additional Information


https://docs.paloaltonetworks.com/pan-os/8-1/pan-os-release-notes/pan-os-8-1-addressed-issues/pan-os-8-1-9-addressed-issues.html

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