PA-5200 Series Air Intake Filters
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Created On 01/12/19 00:08 AM - Last Modified 06/05/23 22:29 PM
Question
Can PA-5200 Air intake filters be RMA'd?
Environment
PA-5200
Answer
Air intake filters for the PA=5200 series may be RMA'd if their is a defect- frame is bent or filter is torn, etc.
Air intake filters should be replaced every 6 - 8 months and can be purchased through your reseller.
SKUs for purchase:
PAN-PA-5200-FLTR -PA-5200 Series Filter Kit. Includes 2 filter frames and media.
PAN-PA-5200-FLTR-MEDIA - PA-5200 Series Filter Media Kit. Includes quantity 10 filter media. Does NOT include filter frames.
https://docs.paloaltonetworks.com/hardware/pa-5200-hardware-reference/service-the-pa-5200-series-firewall/replace-the-air-intake-filters-on-a-pa-5200-series-firewall