Where is the GlobalProtect Log File Located?

Where is the GlobalProtect Log File Located?

63168
Created On 09/25/18 19:10 PM - Last Modified 05/19/21 03:48 AM


Environment
  • GlobalProtect App.
  • Windows or Mac-OS. 


Resolution

Microsoft Windows systems:

The GlobalProtect PanGPS.log file is located in the installation directory. By default, the location is:

C:\Program Files\Palo Alto Networks\GlobalProtect

The PanGPA.log file is located in

%HOMEPATH%\AppData\Local\Paloaltonetworks\GlobalProtect

Starting GlobalProtect App version 4.1.1, On Windows UWP endpoints, the GlobalProtect app now stores PanGPS logs at

%localappdata%\Packages\PaloAltoNetworks.GlobalProtect_rn9aeerfb38dg\LocalState\DiagOutputDir


Apple Mac OS X systems:

The GlobalProtect PanGPS.log file is located in the following directory:

/Library/Logs/PaloAltoNetworks/GlobalProtect/

The PanGPA.log file is located in

~/Library/Logs/PaloAltoNetworks/GlobalProtect/


Attachments
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/kcSArticleDetail?id=kA10g000000ClUk&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkcSArticleDetail

Attachments
Choose Language