Missing Password Field That Allows User to Uninstall GlobalProtect App

Missing Password Field That Allows User to Uninstall GlobalProtect App

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Created On 10/09/20 16:00 PM - Last Modified 11/12/20 23:05 PM


Symptom
There is no password field for the GP portal option "Allow User to Uninstall GlobalProtect App" even when specifying "Allow with Password".

Environment
  • Any Palo Alto Firewall.
  • PAN-OS 9.0.x with Content Version 8207-5750 or above.


Cause
The reason the password fields do not appear is that the feature was fully added in PAN-OS 9.1.

Resolution
1. Upgrade Panorama and managed firewalls to PAN-OS 9.1 or above.
2. Upgrade GlobalProtect Client version to 5.1 or above.
3. Upgrade Content version to 8207-5750 or above.


Additional Information
Refer to Documentation for more details.

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    https://knowledgebase.paloaltonetworks.com/kCSArticleDetail?id=kA14u000000HB7x&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkCSArticleDetail

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