Why the "Gateway Name" does not show on GlobalProtect monitor tab?

Why the "Gateway Name" does not show on GlobalProtect monitor tab?

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Created On 10/02/20 01:57 AM - Last Modified 07/19/22 23:19 PM


Question
Why the "Gateway Name" does not show on GlobalProtect logs under the monitor tab?

Monitor > GlobalProtect > Gateway Name
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Environment
  • GlobalProtect
  • Pan-OS version 10 and higher


Answer
On version 10 and higher , default value of  "Log Gateway Selection Criteria" is set to "No" , In order to see the "Gateway Name " ( under the monitor tab > GlobalProtect ) , need to change the default value of "Log Gateway Selection Criteria" and set it to yes:

Portal> Agent> App> Log Gateway Selection Criteria > Yes

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