User-ID Credential Agent fails to extract credentials on Windows Server 2019 RODC
Created On 02/07/20 04:20 AM - Last Modified 02/10/20 22:46 PM
User-ID Credential Agent fails to extract credentials when running on Windows Server 2019 RODC (Read-Only Domain Controller).
- PanOS 8.1 or Above.
- Palo Alto Firewall.
- User-ID Credential Agent 8.1 or above.
- Windows Server 2019 RODC.
- User-ID Credentials Agent is currently not supported with Windows Server 2019 RODC. But the User-ID agent 9.0.2 or above is supported for Windows Server 2019.
- Following Error is seen in the UACredDebug.log
[Error 716]: Unable to extract credentials.
Install the User-ID Credential Agent on a Windows Server 2012 or 2016 RODC (Read-Only Domain Controller).
If support for User-ID Credential Agent on a Windows Server 2019 RODC is needed, Submit a Feature Request through Sales Engineer.