Failed Connection to a GlobalProtect VPN via a Linux Endpoint

Failed Connection to a GlobalProtect VPN via a Linux Endpoint

14770
Created On 12/16/19 20:31 PM - Last Modified 02/11/20 22:50 PM


Symptom
[root@linuxlab .ssh]# globalprotect connect xx.xx.xx.xx 
Retrieving configuration... 
Discovering network... 
Discovering network... 
Failed to connect to . 
Error: Gateway AWIPS_VPN: GlobalProtect is not licensed for this feature or device. Please contact your IT administrator.

 


Environment
All Platform

Cause
No valid GlobalProtect subscription on the GlobalProtect gateway.

Resolution
- Valid GlobalProtect subscription license is required on each firewall running a gateway(s) that:
  • Performs HIP checks
  • Supports the GlobalProtect app for mobile endpoints
  • Supports the GlobalProtect app for Linux endpoints
  • Provides IPv6 connections
  • Split tunnels traffic based on the destination domain, application process name, or HTTP/HTTPS video streaming application.
 
    NOTES:
    • For GlobalProtect Clientless VPN, you must also install a GlobalProtect subscription on the firewall that hosts the Clientless VPN from the GlobalProtect portal.
    • You also need the GlobalProtect Clientless VPN dynamic updates to use this feature.

     


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      https://knowledgebase.paloaltonetworks.com/kCSArticleDetail?id=kA10g000000PNrp&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkCSArticleDetail

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