User-ID Agent Generating DCOM and Kerberos System Errors

User-ID Agent Generating DCOM and Kerberos System Errors

58526
Created On 09/25/18 19:30 PM - Last Modified 02/08/19 00:00 AM


Resolution

Issue

The User-ID Agent is generating three different types of system errors:

  1. The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server. The target name used was **. This indicates that the password used to encrypt the Kerberos service ticket is different than that on the target server. Commonly, this is due to identically named machine accounts in the target realm (****), and the client realm. Please contact your system administrator.
    Event Type: Error
    Event Source: Kerberos
    Event Category: None
    Event ID: 4
    Date: 4/5/2012
    Time: 10:41:02 AM
    User: N/A
    Computer:

  2. DCOM was unable to communicate with the computer 1.1.1.1 using any of the configured protocols.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10009
    Date: 4/5/2012
    Time: 10:41:02 AM
    User: N/A
    Computer:
  3. DCOM was unable to communicate with the computer x.x.x.x using any of the configured protocols; requested by PID 404(C:\Program Files(x86)\Palo Alto Networks\User-ID Agent\UaService.exe).

     Level: Error

    Source: DistributedDCOM

    Task Category: None

    Event ID: 10028

    Date: 11/22/2014   6:15:15PM

    User: SYSTEM

    Computer: domainPC.domain.local

 

 

Resolution

The DCOM and Kerberos errors could be due to WMI probing for IPs that are not responding. Disabling WMI probing may stop the system error messages. Another option is to test WMI connectivity to computers on the network using the following command from the windows command prompt:

c:> WMIC/Node:<remote computer> ComputerSystem Get UserName

 

owner:  odaos



Attachments
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/kCSArticleDetail?id=kA10g000000ClZg&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkCSArticleDetail

Attachments
Choose Language