How to find the serial number on a Firewall or Panorama

To identify the serial number of the firewall and panorama using GUI and CLI.

• VM and Hardware Firewalls
• VM and Hardware Panorama
• Wildfire appliance (only the CLI option, see Note)
• Supported PAN OS

1. Login to the Panorama or Firewall.
2. By default the first page displayed is "Dashboard".
3. The "General Information" Section under "Dashboard" includes the the serial number.

Using CLI:

1. Login to the Firewall/Panorama using SSH/Console.
2. Run the command "show system info".
3. The output of the command will have the serial number information.

hostname: Lab35-85-PA-3250
ip-address: 10.46.35.85
public-ip-address: unknown
netmask: 255.255.254.0
default-gateway: 10.46.34.1
ip-assignment: static
ipv6-address: unknown
ipv6-link-local-address: unknown
ipv6-default-gateway:
mac-address: 08:66:1f:02:1c:7d
time: Tue Jan 13 16:02:41 2026
uptime: 119 days, 3:28:20
family: 3200
model: PA-3250
serial: 01630100XXXX
cloud-mode: non-cloud
sw-version: 10.2.13-h2
...Output Omitted...

Note: Wildfire does not support GUI, so use the CLI option to display the serial number.

The serial number is also displayed when using the SLS (Strata Logging Service) in the dashboard section.