"send_config_impl failed: None" error seen when trying to display the Data Filtering Profiles in the Panorama.
366
Created On 03/17/26 15:14 PM - Last Modified 07/01/26 20:45 PM
Symptom
Below is the observed behavior when the issue occurs:
panorama(primary-active)> request plugins dlp retrieve-profiles
fail
{"result": {"@status": "fail", "@message": "send_config_impl failed: None"}}
panorama(primary-active)> request plugins dlp reset
fail
DLP reset failure: send_config_impl failed: None
plugin_dlp.log:
2026/03/09 15:59:12 2026-03-09 15:59:12.614 -0400 ERROR: [dlp-op-cmds] send_config failure b'<?xml version=\'1.0\' encoding=\'utf8\'?>\n<response code="12" status="error"><msg><line><line> PII Basic Block All Data -> exclusion-list -> application \'DLP App Exclusion Filter\' is not a valid reference</line><line> PII Basic Block All Data -> exclusion-list -> application is invalid</line></line></msg></response>' 2026/03/09 15:59:12 2026-03-09 15:59:12.614 -0400 ERROR: [dlp-op-cmds] send_config failure send_config_impl failed: None 2026/03/09 15:59:12 2026-03-09 15:59:12.614 -0400 ERROR: [dlp-op-cmds] add_to_candidate_config failure send_config_impl failed: None
Environment
Panorama
11.1.10-h5
DLP
Cause
Issue happens if the application filter exists with the exact same name 'DLP App Exclusion Filter' in the Application Filters configuration. The filter might be renamed or removed.
Resolution
If the filter does not exist, A filter need to be created with the exact same name. Also 'shared' check box in the application filter setting needs to be checked, so that the filter is accessible across all device groups.