How to locate the serial number and TSG ID on Prisma Access?
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Created On 01/20/26 21:44 PM - Last Modified 01/31/26 02:52 AM
Objective
To locate the serial number and TSG ID of Prisma Access
Environment
- Prisma Access Firewalls
- Supported PAN-OS
Procedure
- Login to the Hub.
- On the dropdown menu on the top-right select Tenant Management.
- Click on the Appropriate Tenant on the left side.
- The open window displays the Serial number and TSG ID.
- For multi-tenant environments, select the appropriate sub-tenant which will display the TSD ID for the sub-tenant.
Additional Information
The serial number is also displayed when using the SLS (Strata Logging Service) in the dashboard section.