How to find the serial number and TSG ID on Prisma Access?

How to find the serial number and TSG ID on Prisma Access?

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Created On 01/20/26 21:44 PM - Last Modified 02/25/26 21:02 PM


Objective


To find the serial number and TSG ID of Prisma Access.



Environment


  • Prisma Access Firewalls
  • Supported PAN-OS


Procedure


  1. Login to the Hub.
  2. On the dropdown menu on the top-right select Tenant Management.
  3. Click on the Appropriate Tenant on the left side.
  4. The open window displays the Serial number and TSG ID.
  5. For multi-tenant environments, select the appropriate sub-tenant which will display the TSD ID for the sub-tenant.

Tenant Management

 

 

Serial Number

 

 



Additional Information


The serial number is also displayed when using the SLS (Strata Logging Service) in the dashboard section.

SLS Serial number



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