What happens when an HTTPS log forwarding server disconnects from Strata Logging Service?

What happens to logs when an external HTTPS server disconnects from Strata Logging Service?

• Strata Logging Service
• Log Forwarding feature enabled
• External HTTPS log forwarding server

1. When Strata Logging Service cannot reach an external customer-owned HTTPS server, a retry mechanism is activated.
2. The retry mechanism is designed for unlimited retries until a successful response is received.
3. When sending logs, a batch of 10,000 logs is sent in a single request, and SLS expects a single 200 HTTP response to confirm successful delivery.
4.  If the successful response is not received, the batch of 10,000 logs is sent again.
5. In the event of a server disconnection or lack of successful response, logs will be queued for up to 7 days before they are dropped by SLS.
6. This means that when a server is disconnected or not responding with a 200/success, logs will continue to retry for up to 7 days.

• An email alert can be configured to  send  status notification when Strata Logging Service is unable to connect to the HTTPS receiver. 
• Once configured, the notifications are sent at least once every 60 minutes until the service restores connectivity.
• Refer to Forward Logs To An HTTPS Server