High Dataplane CPU usage after migrating from PA-3200/5200 firewalls to PA-3400/5400 Firewalls
405
Created On 07/07/25 13:33 PM - Last Modified 10/21/25 20:37 PM
Symptom
- High DP CPU usage on PA-34xx or PA-54xx series firewalls after migrating from accordingly PA-32xx or PA-52xx series firewall
- QoS enabled on all or some of the interfaces
- Example of 'show running resource-monitor' output taken from PA-5410 with an empty QoS profile enabled on all interfaces (for throughput monitoring purpose):
Environment
- PA-3400 series
- PA-5400 series
- Supported PAN-OS
- QoS
Cause
- New way of processing QoS traffic compared to the older models, hardware based on PA-32xx/PA-52xx series vs software based processing on 4th generation firewalls (PA-34xx/PA-54xx)
Resolution
- Disabling QoS profile on some of the interfaces.
- Adjusting QoS policy so that only the necessary traffic is subject to QoS processing.
- Configuring Lockless-QoS is documented under Palo Alto Networks documentation.
- Output from the same PA-5410 firewall as in the symptom field, after disabling QoS:
Additional Information
If QoS profile is used with no policies and applied to all interfaces for throughput monitoring purpose, it is advised to disable it before migrating to either PA-34xx or PA-54xx series firewall