Unable to modify a security profile in an SCM managed firewall
1923
Created On 06/17/25 20:25 PM - Last Modified 07/07/25 21:15 PM
Symptom
- The options to change anything in a profile in an SCM managed firewall are greyed-out thus unable to modify the same.
- Even after cloning the profile, the option to modify does not work as the profile info is greyed-out.
Environment
- Palo Alto Firewalls
- Supported PAN-OS
- Strata Cloud Manager (SCM)
Cause
- The original profile being created from a Best Practice Template within SCM.
- When deploying a security policy from a best practice template, certain aspects of those policies are often locked down by the template itself to ensure compliance with recommended security postures.
- Even the cloned templates inherit the same properties.
Resolution
Create a new profile, rather than cloning a best practice template Use the steps below:
- Navigate to Security Profiles in SCM: In Strata Cloud Manager, go to the section where you manage your Security Profiles.
- Create a New File Blocking Profile: Look for an option to "Add" or "Create New" File Blocking Profile.
- Configure from Scratch: When creating the new profile, you will need to manually configure the desired file types and their corresponding actions (block, alert, continue, etc.).
- For your specific need, you'll want to add the executable file type and set its action as "block," replicating your best practice preference.
- For the file types you wish to modify (e.g., allow or alert instead of block), you can then set those actions accordingly.
- Apply the New Profile to your Security Policy: Once you've created and configured the new custom File Blocking Profile, you'll need to apply it to your relevant Security Policy rules. This involves:
- Editing the Security Policy rule that currently uses the "locked" File Blocking Profile.
- Changing the File Blocking Profile associated with that rule to your newly created custom profile.
- Deploy Changes: After making these modifications, remember to deploy the changes from SCM to your firewall.
Additional Information
- Review all settings: When creating a new profile, Review all the necessary settings to avoid unintended security gaps.
- Impact assessment: Before deploying, consider the potential impact of any changes to your security posture.
- Documentation: As a good practice document the changes and the reasoning behind them.