How to identify and re-onboard Dedicated Log Collectors that are using legacy certificates prior to 11.1 upgrade

How to identify and re-onboard Dedicated Log Collectors that are using legacy certificates prior to 11.1 upgrade

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Created On 06/05/25 14:58 PM - Last Modified 07/11/25 19:54 PM


Objective


To identify Dedicated Log Collectors that are using legacy certificates for Panorama communication and re-onboard them. 

This is a pre-requisite for upgrading Panorama and Log Collectors to PAN-OS 11.1 and above.

  1. Identify Dedicated log collectors that were onboarded to Panorama on 10.0 or earlier and are currently using legacy certificates for Panorama communication.
  2. Re-onboard affected Dedicated Log Collectors using an Auth Key to migrate to current certificates.
  3. Verify re-onboarding is successful.


Environment


  • Panorama
    • 11.0 or lower
    • Planning upgrade to 11.1 or higher
  • Log Collector
    • 11.0 or lower 
    • Onboarded to Panorama on 10.0 or lower

 



Procedure


  1. Identify the Log Collectors using legacy certificates for securing Panorama communication 
    1. On Panorama CLI, issue the command:
      > show log-collector all
    2. Under each Log Collector entry, check the "Certificate subject Name" for one of three possible formats:
      • Serial number of LC
        • Format: Decimal number XXXXXXXXXXXX
        • Example output:
          012345678901 2 log-collector1 yes In Sync 10.2.10-h9 10.1.1.1 - unknown
          Certificate subject Name: 012345678910
          Result: Legacy certificate in use. Must re-onboard.
      • UUID
        • Format: Hexadecimal number XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
        • Example output:
          012345678901 2 log-collector1 yes In Sync 10.2.10-h9 10.1.1.1 - unknown
          Certificate subject Name: 01234567-89ab-cdef-0123-456789abcdef
          Result: New certificate in use.  No action required.
      • Blank
        • Example output:
          012345678901 2 log-collector1  yes In Sync 10.2.10-h9 10.1.1.1 - unknown
          Certificate subject Name:
          Result: This is the local log collector.  No action required.
           
  2. Re-onboard Log Collectors that have been identified as using legacy certificate
    1. On Panorama generate a new Auth Key
      1. Navigate to: Panorama -> Device Registration Auth Key
      2. Click Add
        1. Enter a name
        2. Set the "Lifetime" to a value greater than the default 1 minute. eg. 1 day
        3. Set the "Count" to the number of Log Collectors to re-onboard
        4. Set the "Device Type" to Log Collector
        5. Enter the the serial numbers of the Log Collectors to re-onboard
        6. Click OK
      3. Click Copy Auth Key
    2. On each Log Collector to re-onboarded
      1. Set the new Auth Key
        > request authkey set <authkey>
      2. Restart the Management Server
        > debug software restart process management-server
         
  3. Verify that Log Collectors have re-onboarded successfully
    1. For each log collector that has been re-onboarded, on Panorama issue the command:
      > show log-collector <serial_number_of_log_collector>
    2. Check the "Certificate subject Name" is now in UUID format
      • Format: Hexadecimal number XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
      • Example output:
        012345678901 2 log-collector1 yes In Sync 10.2.10-h9 10.1.1.1 - unknown
        Certificate subject Name: 01234567-89ab-cdef-0123-456789abcdef


Additional Information


This procedure is a pre-requisite for upgrading Panorama and Log Collectors to 11.1 as per the Upgrade/Downgrade Considerations document.



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