How to configure Prisma browser to login using UPN instead of Email.
3057
Created On 05/09/25 03:38 AM - Last Modified 12/08/25 22:20 PM
Objective
- Prisma browser login requires the onboarding using Cloud identity engine with SAML authentication.
- The default method of identification is email, but UPN (User Principal Name) is also supported.
- This article provides steps to use UPN instead of Email.
Environment
- Prisma Browser
- Authentication using UPN
Procedure
- In CIE (Cloud Identity Engine) > Authentication Type > step 3, username attribute: select either UPN as attribute or username (where the username is selected as UPN on the IDP (identity provider) side).
- In the Prisma Browser onboarding, Change the Identification method to UPN.
- Once UPN is selected, it is automatically populated into the Email field on the Users page, replacing the traditional Email attribute.
- Once the changes are made, Wait for 10 to 15 minutes and then have the use login using UPN.
Additional Information
Note:
- Prisma Browser can only accept a valid email format.
- If the UPN value isn't an email format, Prisma Browser will skip the user credentials.
- This means if the UPN on the IDP side is not in valid email format, UPN cannot be used for Prisma Browser login.