How to Enable ADEM in Global Protect client

How to Enable ADEM in Global Protect client

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Created On 08/01/25 07:32 AM - Last Modified 12/02/25 22:43 PM


Objective


To enable ADEM, and enable the sending of statistics from the Global Protect client.



Environment


  • Prisma Access(SASE)
  • GlobalProtect
  • ADEM


Procedure


To enable ADEM in Global Protect follow these steps:

  1. Click on right corner of GP agent to display the options.

 

  1. Click on settings.
  2. Click on Troubleshooting and enable the box "Enable user experience test"

Note:

  • This  is applicable only when the ADEM config is set with option "Install and User can Enable or Disable DEM".
  • If the admin uses the option "Install and User cannot Enable or Disable DEM" then this article is not applicable.
 


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